What Makes Us Different


EDM Automation is a full-service business technology partner for businesses of all sizes providing best-of-breed IT solutions at reasonable prices. Our philosphy is “Good ain’t good enough”, we always seek excellence – to exceed our clients’ expectations and deliver a WOW experience.   We utilize Continuous Improvement to refine our service offering, and are always asking ourselves “How can we make it better?” As such, we differentiate ourselves from the traditional IT support model by providing at no extra cost, everything! Yes, including, labor, configuration testing training all by our trained solution architects who help you plan and ultimately merge hardware and software into one holistic, perfectly running "get the business done" system.

Here are the top reasons businesses of all sizes come to EDM Automation...

  1. Top-Ranked Nationally in best practices and client service
  2. 24/7/365 live help-desk
  3. Service-level agreements
  4. Full spectrum solutions
  5. Local and national onsite coverage
  6. No Long-term Contracts and a 100% Happiness Guarantee

EDM Automation is a local company with a national presence and our years of experience in labor saving document and information technologies provide a new dimension to IT support and services. Our insights can change the way you do business, save you money and help you retain customers, just ask our biggest fans- our clients (references available upon request).

ProActive Tools

We use a proven combination of tools and automation to proactively improve and safeguard your IT environment. This includes our award winning security and backup solutions, our "anytime" help-desk and our remote monitoring and management tools.

Qualified Technicians and Staff

Our team of more than 20 boots-on-the-ground and remote help-desk professionals are highly trained, experienced and they were all were hand-picked to serve our clients at the highest level. You can expect fast service both onsite and remotely.

Affordable IT Services & Support Packages

Whether you’re a small business that wants a well run, fast computer network or an IT Director that needs some competent outsourcing alternatives, EDM Automation offers best-of-breed solutions for designing, installing, optimizing securing and managing your network and IT environment.

Satisfaction Guarantee

We want to be your technology partner for a long time so we are committed to providing the best solutions at the best prices and we back that up with a 100% satisfaction guarantee.

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Member, Better Business Bureau

EDM Automation is proud to be an A+ rated accredited business with the Better Business Bureau of Southeastern Virginia.

EDM Automation, ComputerData Information Technology Svc. (IT Svc.), Virginia Beach, VA

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